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JPMorgan Payment Rails - Product Manager Vice President 
United States, Florida, Tampa 
45826698

17.08.2024
Job responsibilities
  • Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
  • Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
  • Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  • Works closely with counterparts in other regions to coordinate activities that involve multi-regional engagement; Payment Product teams, Credit Risk, Technology and Operations
  • Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions, ensuring robust program management and reporting to all relevant stakeholders and partners
  • Identifies process deficiencies, business risks, and escalates accordingly within the Risk and Control framework
  • Leads strategic decisioning and governance across various payment rails and collaborates to drive the strategic end state for governance around funds control across payment rails
  • Provides visual presentations of documentation of key payment flows in the Bank to highlight points of failure and potential risk from a credit risk perspective
Required qualifications, capabilities, and skills
  • 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
  • Demonstrated ability to execute operational management and change readiness activities
  • Strong understanding of delivery and a proven track record of implementing continuous improvement processes
  • Experience in product or platform-wide release management, in addition to deployment processes and strategies
  • Working knowledge of Data analytics tools eg DB macros, Python and like data managing tools
  • Working knowledge of Payment flows and credit risk management
  • Commercialization acumen, strong analytics, outside-in competitive view
  • Ability to communicate effectively with stakeholders at all levels to present product concepts, gather feedback and influence decision-making processes
  • Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product
  • Self-starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
  • Advanced organization skills, ability to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
Preferred qualifications, capabilities, and skills
  • Proficient knowledge of the product development life cycle, design, and data analytics
  • Demonstrated prior experience working in a highly matrixed, complex organization
  • Strong communication and project management skills
  • Prior experience of leading/ managing risk governance, especially corrective action plan governance
  • Prior experience of working with Product Risk management
  • Payments experience , preferred