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JPMorgan Payment Rails - Product Manager Vice President United States, Florida, Tampa 45826698
17.08.2024
Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Works closely with counterparts in other regions to coordinate activities that involve multi-regional engagement; Payment Product teams, Credit Risk, Technology and Operations
- Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions, ensuring robust program management and reporting to all relevant stakeholders and partners
- Identifies process deficiencies, business risks, and escalates accordingly within the Risk and Control framework
- Leads strategic decisioning and governance across various payment rails and collaborates to drive the strategic end state for governance around funds control across payment rails
- Provides visual presentations of documentation of key payment flows in the Bank to highlight points of failure and potential risk from a credit risk perspective
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Working knowledge of Data analytics tools eg DB macros, Python and like data managing tools
- Working knowledge of Payment flows and credit risk management
- Commercialization acumen, strong analytics, outside-in competitive view
- Ability to communicate effectively with stakeholders at all levels to present product concepts, gather feedback and influence decision-making processes
- Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product
- Self-starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
- Advanced organization skills, ability to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Demonstrated prior experience working in a highly matrixed, complex organization
- Strong communication and project management skills
- Prior experience of leading/ managing risk governance, especially corrective action plan governance
- Prior experience of working with Product Risk management
- Payments experience , preferred
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