Palo Alto Manager Technical Customer Support Focused Services 

United States, California 

457688750

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Define 5G architectural and AI governance best practices
• Solution Architecture & Deployment - Translate 5G pain points into scalable AI architectures and product blueprints
• Support 5G AI POCs and pilot designs—across on-premises, cloud-native platforms, edge, and telco data lakes
• Cross-functional Leadership - collaborate with PM, Engineering, Sales, and Partner Ecosystem teams
• Influence product direction based on telco, partner and enterprise insights
• Define and evangelize compelling AI demos and talk tracks tailored to 5G use cases (e.g., predictive maintenance, closed-loop automation, GenAI-driven customer ops, fraud detection, 5G slicing optimization, etc.)
• Align internal product and GTM teams with industry trends and evolving telco priorities
• Customer/Partner Engagement - Serve as trusted advisor to AI specialists and stakeholders in 5G use cases
• Lead hands on workshops, around 5G AI use cases
• Industry Participation - Support the company at 5G AI events
• Create thought leadership 5G AI content: white papers, webinars, blogs
• Able to work with AI applications and perform demonstrations of our AIRS capabilities

Your Experience

• Strong understanding of AI/ML applications in 5G domains: RAN (Open-RAN), edge, core, OSS/BSS and OT Networks
• Experience working on AI-related applications and technologies in Industry 4.0 mission-critical OT verticals
• Understand the key parts of an AI solution ( AI application, Model, Datasets, etc.)
• Familiarity with AI/ML technologies: Python, TensorFlow, anomaly detection, time-series modeling, Fine Tuning, RAG, etc.
• Understand the broad AI landscape and players
• Experience with partner ecosystems (e.g., AWS, Google Cloud, NVIDIA, telecom vendors)
• Deep understanding of mobile networks and technologies
• Familiar with the current security landscape
• Familiar with various AI related attack vectors (model poisoning, prompt injection, supply chain risks etc.)
• Self Starter - Able and willing to constantly learn and share new AI security related topics

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $186000/YR - $255000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.