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Mcafee Workplace Services Associate Concierge 
United States, Texas, Frisco 
456858539

16.08.2024

About the role:

  • Welcoming Workplace Environment

    • Reception: Greet / host / provide support for all employees and visitors

    • Maintain all meeting rooms and office areas; ensure all are always clean and presentable

    • Ad-hoc administration duties

    • Support welcome sign in platform for guests, visitors, and vendors

    • Issue temporary badges and support security activities related to badges

    • Manage meeting room bookings via online booking system

  • Workplace Service

    • Understand the site's high standards and expectations – you will act as the face of the company

    • Work collaboratively within the facility management team

    • Manage and support workplace services: janitorial, mailrooms, deliveries, copier services, parking, badging, and conference rooms

    • Assist with beverage service during meetings; ensure beverage supplies in office are fully stocked

    • Assist with coordination and scheduling of office/building maintenance activities (luggage storage, lost & found, etc.)

  • Communication, Information and Navigation

    • Manage video conference and presentations systems in meeting rooms

    • Answer phone calls and email requests

    • Submit work orders through appropriate channels

    • Maintain records of all requests, incidents, events and engagement activities

    • Respond and follow through for requests for information

    • Communicate with all levels of management with minimal supervision

  • Employee Engagement, Gathering & Corporate Events

    • Assist and support Engagement Team with engagement and event duties

    • Implement engagement initiatives and programs to enhance employee engagement and satisfaction

    • Collaborate with People Success, Engagement Team, and other McAfee departments to support initiatives in the office that promote a positive work environment

    • Coordinate logistics to ensure smooth collaboration and execution: setup, catering, communication, audio-visual setup, external vendors, speakers, guests, and other event-related details

    • Support the safety and well-being of participants during meetings, gatherings, and events

About you:

  • Ability to work independently with minimal supervision and always maintain a professional demeanor

  • Passion for hospitality

  • Enjoy working in a fast-paced environment

  • Highly collaborative with strong interpersonal skills

  • Flexible approach and willingness to assist where needed

  • Enjoy building strong relationships with onsite teams, vendors, etc.

  • Positive, proactive, can-do attitude; show 100% commitment to the role

  • A polished personal presentation, with a welcoming attitude and friendly personality

  • Solid experience managing multiple priorities and delivering results in a fast-paced environment

  • Strong administration skills; competency in MS Office (Outlook, Word, Excel, PowerPoint)

  • Excellent written and verbal communication skills

  • Sense of urgency, detail-oriented, and highly organized

  • Enjoy supporting team members and working collaboratively

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Bonus Program
  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement