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Microsoft Technical Specialist - Data Analytics & AI 
Malaysia, Selangor, Sepang 
4559492

13.08.2024

Required Qualifications

  • 5+ years technical pre-sales or technical consulting experience
    • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
    • OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years technical pre-sales or technical consulting experience
    • OR equivalent experience.

Additional or Preferred Qualifications

  • 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience
    • OR equivalent experience.
  • 4+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
  • Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).
  • Experience and skills with Azure Data and AI services or equivalent compete experience.
  • Knowledge of the AI open-source ecosystem
  • Knowledge of Cognitive Services, Azure Cognitive Search and Azure Open AI (including Speech, Vision, Translation etc.) or equivalent compete experience.
  • Knowledge of Prompt Engineering, LLM fine turning, and chaining technology (e.g., LangChain, Semantic Kernel) expertise
  • Knowledge of large language model (LLM) and Foundational models toolsets
  • Experience with implementing Retrieval Augmented Generation (RAG) architectures.
  • Competitive Landscape: Knowledge
  • Relationship Building: Proven track record of building deep technical relationships with executives. Experience in managing various stakeholder relationships to get consensus on solution/projects. The ability to influence and build relationships across technical and business teams.
  • Communicator: Demonstrates executive presence, presentation skills, deep technical product demo abilities, written and verbal communication skills.
  • Collaborative: Works cohesively with customers, the Microsoft account team, and Microsoft partners. Helps others succeed by identifying and promoting innovative solutions and strategies.
Responsibilities
  • Own technical discussions for Data & AI with customers leveraging processes and tools, demos, and programs; use consultative and/or Challenger method; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
  • Build strategy: map the agreed customer vision into a strategy, resolve concerns, preventing, and removing technical blockers, and validating a business case for investment and translated technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation.
  • Drive technical assessments to create a map of the current landscape and to build the technical Data & AI platform roadmap, value-based prioritization of key usecases.
  • Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture and measures of success. Drive POCs and MVPs.
  • Scale through partners, acting as liaison between the partner and account team, facilitating partner resources and processes; supporting partner technical capacity by identifying skill and resource gaps and providing feedback to internal teams.
  • Be the Voice of Customer to share insights and best practices, connect with the Engineering team to remove key blockers and drive product improvements.
  • Identify and support the creation of new pipeline within customer engagements in collaboration with the Specialist.