JPMorgan Process Engineering Vice President 

Poland, Masovian Voivodeship, Warsaw 

455412628

Job responsibilities:

• Performs end-to-end design of business processes formulating recommendations to actual implementation in an efficient but effective manner using industry standard tools (BPMN/BPA)
• Partners with various internal groups & stakeholders to agree on a plan of action, implementation and tracking to ensure success of project implementations
• Engages stakeholders to constantly drive a productivity agenda to all teams in Operations,
• Co-ordinates project activities across different client service and operations groups, technology teams and cross-functional groups such as compliance and legal
• Monitors status of all projects, mitigate all risks, escalate issues when necessary and manage stakeholder expectations
• Challenges stakeholders to ensure optimal process design ensuring efficiency, effectiveness and proper operational risk management including controls
• Participates in product/service features definition
• Coaches less experienced colleagues

Required qualifications, capabilities, and skills:

• Independent, proactive and with a delivery mindset
• Sound understanding of fundamentals of business process design and process modelling using BPMN
• Exposure to one or more BPMN-based business process analysis tools (such as Signavio, ARIS, etc.)
• Strong experience in one or more retail banking domains (such as retail banking products, payments, customer service, payments, cards, fraud, fincrime etc)
• Understanding of banking products and their typical features
• Strategic thinker and problem solver; with high attention to detail
• Ability to analyze inefficiencies in business processes and knows how to map detailed workflows; able to draw on diverse project experiences and apply to new situations
• Ability to analyze legal and compliance framework and apply its guidance to process flow
• Able to build strong partnership with various teams to help deliver results