Drive delivery, policy, strategy and overall program design
Ensure first class delivery of the programs
Be data driven: specifying and reviewing end-to-end data and metrics to manage and run delivery
Review end to end processes, driving change and innovation
Have a passion for continuous improvement, particularly digital enhancements, collaborating with tax advisers and other key internal and external partners
Work with tax specialists to continuously monitor key tax and immigration risk, including global liability analysis
Be Human Resource’s senior point of contact for cross border tax and immigration queries
Have excellent stakeholder management and communication skills
Enjoy complex program solving
Be focused on optimizing customer experiences
Collaborate with the change management team regarding training/learning material development and delivery
Effective at building and maintaining relationships with clients at all levels
Have flexibility, multi-tasking ability and strong influential skills, to ensure services and deadlines are met by others involved in the decisions and program management
Manage a global team located across: US (Tampa & Dallas), London, Singapore, Warsaw and Mumbai
Oversee the operations team to meet deliverables for payroll processing/tax return filing
Be a strong vendor manager and partner capable of overseeing large contracts with tax and immigration service providers
Required qualifications, capabilities, and skills
Significant employee tax and immigration expertise. Ideally, with experience:
Implementing and running cross border tax programs
Working with HR operations, tax and payroll functions
Developing digital/ product solutions
Strong technology & digital skills, with process improvement mindset
Strong data, analytical and organizational skills with ability to troubleshoot and resolve issues timely
Strong track record of challenging the status-quo, reengineering and implementing alternative efficient approaches
Excellent judgment and track record dealing with broad range of customers and stakeholders
Enjoy working in a fast-paced, agile environment with the ability to work well under pressure
Excellent partnership, interpersonal, written/ verbal communication skills
Understanding of international compensation, payroll and tax preferable