JPMorgan Employee Cross-border Tax Programs & Immigration Lead 

United Kingdom, England, London 

454889084

Job responsibilities

• Drive delivery, policy, strategy and overall program design
  • Ensure first class delivery of the programs
  • Be data driven: specifying and reviewing end-to-end data and metrics to manage and run delivery
  • Review end to end processes, driving change and innovation
  • Have a passion for continuous improvement, particularly digital enhancements, collaborating with tax advisers and other key internal and external partners
  • Work with tax specialists to continuously monitor key tax and immigration risk, including global liability analysis
• Be Human Resource’s senior point of contact for cross border tax and immigration queries
  • Have excellent stakeholder management and communication skills
  • Enjoy complex program solving
  • Be focused on optimizing customer experiences
  • Collaborate with the change management team regarding training/learning material development and delivery
  • Effective at building and maintaining relationships with clients at all levels
• Have flexibility, multi-tasking ability and strong influential skills, to ensure services and deadlines are met by others involved in the decisions and program management
• Manage a global team located across: US (Tampa & Dallas), London, Singapore, Warsaw and Mumbai
  • Oversee the operations team to meet deliverables for payroll processing/tax return filing
  • Be a strong vendor manager and partner capable of overseeing large contracts with tax and immigration service providers

Required qualifications, capabilities, and skills

• Significant employee tax and immigration expertise. Ideally, with experience:
  • Implementing and running cross border tax programs
  • Working with HR operations, tax and payroll functions
  • Developing digital/ product solutions
• Strong technology & digital skills, with process improvement mindset
• Strong data, analytical and organizational skills with ability to troubleshoot and resolve issues timely
• Strong track record of challenging the status-quo, reengineering and implementing alternative efficient approaches
• Excellent judgment and track record dealing with broad range of customers and stakeholders
• Enjoy working in a fast-paced, agile environment with the ability to work well under pressure
• Excellent partnership, interpersonal, written/ verbal communication skills
• Understanding of international compensation, payroll and tax preferable
• University degree
• Accounting qualifications preferable