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JPMorgan Client Skills Training Program Facilitation & Design - Vice President 
United Kingdom, England, London 
454638073

25.06.2024

As a Client Skills Training Program Facilitation & Design - Vice President within the Wealth Management Client Skills Training & Practice Management Team, you will be responsible for developing, designing, and delivering a suite of training programs within our Private Bank Training Strategy. Your role will be based in London, covering the EMEA region, and reporting to the International Private Bank Client Skills Training Lead. You will help promote the implementation and launch of our Private Bank Training Strategy, manage budget and oversee expense tracking, engage business stakeholders and practice partners, and work with the Client Skills Team to build a new hire program. This role provides an opportunity to shape the training and development of our advisors and sales managers, helping them become more productive and trusted advisors

Periodic domestic and international travel required may be required but will be limited,

Job responsibilities

  • Help drive implementation and launch of our Private Bank Training Strategy. This includes, but is not limited to a specific focus on developing, designing and delivering training content
  • Market comprehensive training plan for advisors with key stakeholders in your region; serve as a champion for our work within the business
  • Manage budget and oversee expense tracking as you deliver programs and content within our agenda
  • Engage business stakeholders and practice partners to shape core content, assessments, exercises, and workshops
  • Coach content creators on presentation relevance and impact
  • Host and deliver training workshops for new and existing advisors
  • Define and measure key metrics to help assess impact and success of new initiatives
  • Work with Client Skills Team to build new hire program

Required qualifications, skills and capabilities

  • Relevant work experience
  • Strong commercial orientation and first hand client-facing experience required; sales or business role experience is a must
  • Strong project management skills; robust organization, attention to detail and time management skills in a multicultural and international environment
  • Ability to establish and maintain strong relationships with senior business leaders and key stakeholders
  • Leadership presence to command a large audience and interact confidently with senior executives
  • Ability to effectively partner and influence at all levels and across global teams
  • B.A. degree in related field; advanced degree desirable

Preferred qualifications, skills and capabilities:

  • Coaching certification, development background, and/or experience in Wealth Management business