Palo Alto Principal Technical Marketing Engineer 

Germany, Bavaria, Munich 

45405322

Key Responsibilities

• Partner with Sales, Marketing, and Product teams to develop competitive positioning strategies, articulate technical differentiators, and deliver compelling narratives for IoT and OT security solutions
• Lead on-site workshops and technical design sessions to guide enterprise customers through complex deployment architectures, accelerating implementation timelines and improving configuration best practices
• Proactively identify and resolve deployment challenges, collaborating cross-functionally with Product Management, Engineering, and Support to influence roadmap priorities and drive impactful feature enhancements
• Deliver high-touch post-sales engagement to drive product adoption, maximize customer satisfaction, and secure renewals—ensuring long-term customer success and advocacy
• Expand and manage customer soak sites to validate product robustness, accelerate product maturity, and increase coverage across strategic accounts and key industry segments
• Collect, analyze, and synthesize customer and field feedback to translate real-world insights into actionable recommendations—enhancing usability and reducing support tickets
• Serve as a trusted technical advisor and subject matter expert (SME), building strong relationships with customers, partners, and internal teams to support proofs of concept (PoCs), trials, and sales enablement initiatives
• Develop and deliver advanced technical training and enablement content for Systems Engineers, Channel Partners, and Field Teams to strengthen technical acumen and ensure market alignment
• Act as the voice of the customer (VoC) during product testing and evaluation, ensuring new features align with evolving market and security requirements across IoT, OT, and IIoT environments
• Conduct ongoing market and competitive analysis to monitor IoT threat trends, assess opportunity size, and provide data-driven insights that shape product strategy and innovation

Required Qualifications

• 10+ years of hands-on experience in IoT, OT, IIoT, IoMT, and network security, with deep expertise in network traffic analysis, threat detection, and security architecture design
• Comprehensive understanding of passive IoT security solutions, including device discovery, behavioral analysis, and anomaly detection across diverse industrial and healthcare environments
• Strong wired and wireless network architecture skills, with the ability to interpret complex customer network designs, data flows, and segmentation strategies to ensure secure and efficient deployments
• Extensive experience with passive network data collection solutions, including SPAN, RSPAN, ERSPAN, and network taps such as Gigamon, for scalable visibility and traffic monitoring
• Proficient in networking topologies and IoT/OT/IIoT/IoMT communication protocols, including Modbus, DNP3, BACnet, MQTT, and OPC UA, with a strong grasp of network security implications
• Hands-on expertise with Network Access Control (NAC) and Next-Generation Firewall (NGFW) solutions in complex, distributed environments, ensuring secure access and policy enforcement.
• Technical Product & Tool Expertise : Experience with leading enterprise and security platforms, including:

1. Asset Management/CMMS systems: ServiceNow
2. Network & Wireless Management: Cisco Prime Infrastructure, Wireless LAN Controllers
3. Vulnerability Management: Rapid7, Tenable, Qualys
4. IP Address Management (IPAM): Infoblox
5. SIEM/SOAR platforms: Splunk, Cortex XSOAR, QRadar
6. SNMP and network monitoring tools for performance and availability analytics

• Strong understanding of SOC workflows, incident response processes, and integration between detection, investigation, and remediation tools.
• Professional Skills & Achievements: Proven experience preparing compelling RFI/RFP/RFQ responses, effectively positioning technical solutions to meet customer and business requirements.
• Demonstrated success leading customer evaluations, proof-of-concepts (PoCs), and technical validations, achieving high conversion rates and strong customer adoption
• Skilled in competitive analysis and solution benchmarking, with the ability to articulate key differentiators and influence product development decisions
• Exceptional communication and presentation skills, adept at translating complex technical concepts into clear, compelling value propositions for both technical and executive audiences
• Strong customer advocacy and relationship-building skills, with experience managing complex customer engagements and resolving challenges in high-stakes environments
• Proven ability to collaborate cross-functionally with Engineering, Product Management, Sales, and Marketing to define requirements, shape features, and accelerate go-to-market success
• Highly organized and detail-oriented, with a demonstrated ability to synthesize information and drive strategic outcomes in dynamic, fast-paced settings.
• Education & Preferred Expertise : BS/MS in Computer Science, Electrical Engineering, or related field, or equivalent military or professional experience.
• Bonus Experience: Hands-on familiarity with PAN-OS and Palo Alto Networks security platforms.
• Experience with EDR tools, endpoint telemetry, and behavioral analytics
• Scripting proficiency, especially leveraging RESTful APIs for automation and system integration
• Expertise in packet capture (PCAP) analysis, collection, and protocol decoding
• Knowledge of virtualization and cloud technologies, including VMware, AWS, and Azure environments

All your information will be kept confidential according to EEO guidelines.