PayPal Strategic Account Manager 

Germany, Brandenburg 

452042592

This is a field-based role and will require pro-active outreach to a combination of assigned managed accounts, and tactical initiatives, as well as out-bounding, to understand:

• How we can retain existing merchants as loyal customers, and help them grow as we grow.

• Are merchants utilising our technology to its fullest as per their needs?

• Where can we identify new businesses who would benefit from our products & services - Leveraging existing networks & relationships to expand our offering to new customers

• How clients can give feedback on our business to ensure we are developing the tools and systems they need to succeed

Put simply, to be successful you will need to

• Achieve monthly Revenue Targets and OKRs aligned to overall company objectives - KPIs include Net Revenue Growth and Account Retention

• Actively sell a defined portfolio of Zettle/PayPal products to new SMB & Mid-Market customers with an annual turnover of > $2M

• Develop a pipeline of prospective new customers, including self-sourced, referrals from new and existing partners, and ‘connectors’ within a defined territory

• Take responsibility for a strategic business plan, with innovative ideas to attract new engaged users and extend our market share

• Drive revenue growth in line with our pricing policy

• Collaborate with Customer Success Teams to resolve customer queries to contribute to an effortless experience for the customer

What you need to bring:

• You are professional, organized and motivated as well as have the drive to succeed in a fast-paced environment

• A team player personality and you strive to contribute to Zettle’s positive working atmosphere

• You have excellent negotiating and people skills

• You thrive in uncovering opportunities to expand Zettle’s business from your customer interactions

• You are ‘sales’ focussed and enjoy the thrill of the sale

• You enjoy understanding an objective, breaking it down, executing it, and documenting the key learnings and outcomes

• You are passionate about providing a best-in-class customer experience

• You have a willingness to get the best out of yourself and your peers in your day-to-day activities

• You are a self-starter, comfortable working in a constantly changing environment, and have a “Get it Done” mentality

The skills that set you apart:

• Significant experience in sales/account management/business development

• Payment Industry experience is ideal, but not essential

• Business-related education and B2B experience

• Fluent in English