Capital One Senior Content Designer - Small Business Bank 

United States, Virginia, Arlington 

450519171

Role Expectations

As a Content Designer, you’ll combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems.

Here are some of the expected competencies for this role:

• Content Design Expertise:Leverage strong writing and deepening set of user experience design skills to craft compelling, accurate and accessible digital content experiences; use appropriate tools, platforms, frameworks and design systems to create artifacts that may include content audits, taxonomy and terminology lists, content guidelines and patterns, content governance models and copy for user interfaces, emails, push notifications and chatbot responses that support end-to-end user flows for internal and external audiences

• Human-Centered:Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback

• Business-Focused :Facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes

• Problem-Solving:Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations

• Collaboration:Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment

• Communication:Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Basic Qualifications

• At least 3 years of experience in a content design, content strategy, or UX writing

• At least 3 years of experience working with and contributing to design systems

Preferred Qualifications

• 4+ years of experience collaborating with product, tech and business partners

• 4+ years of experience in design and prototyping tools such as Figma

• Experience working in heavily regulated, data heavy problem spaces

McLean, VA: $127,500 - $145,500 for Pr. Associate, Design New York, NY: $139,100 - $158,700 for Pr. Associate, Design Richmond, VA: $115,900 - $132,200 for Pr. Associate, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.