You will be responsible for leading initiatives that are re-imagining the way customers do their taxes
You will be expected to be both hands on, and to lead / coach other designers to drive projects from exploration all the way through execution to deliver both for the business and the customer
You will need to be able to balance your time working with multiple stakeholders, across different time zones on occasion in order to ensure excellent execution
Champion and deliver an E2E experience that benefits our customers and partners
Connect points of views and ideas to best deliver the platform experience
Deliver frameworks, mental-models, and other artefacts that provide guidance to deliver at scale for our most important partners.
Use mastery of design thinking and facilitation to both define and activate strategic intent throughout the design process
Use both qualitative and quantitative data to make decisions that drive the strategy forward
The expected base pay range for this position is:
Qualifications
10+ years’ experience in product design, system design, design-thinking, systems strategy, or related fields
Mastery at mobile native first design, and well versed in adaptive web design
Strong technical, data, and business acumen
Design thinking is in your DNA. It isn’t just a process to you, it’s just the way you work
You have a track record of resourceful prototyping, piloting, and experimenting to get the right experience. It’s the way you facilitate intentional decision-making throughout the process.
Highly collaborative team spirit able to take in multiple points of view, synthesize decisions, and communicate outcomes across the organization
Mastery of design tools (especially Figma) and design system technology, with a deep understanding of design token best practices, versioning, performance optimization, and analytic
A proven track record of influencing horizontally and managing a variety of stakeholders
Confidence in cutting through ambiguity with a track record of creative problem-solving that demonstrates flexibility
Experience and passion for galvanizing organizations/teams around insights, themes or POV
Artistry and excellence in simplifying complex ideas, identifying risks and dependencies, and delivering for customers within the constraints of technology
Practical design experience that shows strong ownership of or significant contribution to an existing product that impacts millions of customers
Bonus points: You are an A.I. self-starter and experiment heavily in the space