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Salesforce Principal Product Designer AppExchange 
United States, California, San Francisco 
833743286

Yesterday

Job Category

User Experience

Job Details

About this Role

To be successful in this role, you will bring an extensive Design Thinking toolkit, a passion for craft and top notch visual design skills, experience leveraging AI tools and the ability to influence in an enterprise environment. You should have a background building products from 0-1 and the ability to drive cross-team vision and alignment.As a high-level IC on the team, you will be able to see the big picture, build connections across products and teams, influence our product roadmap and mentor more junior designers.

You’ll direct the team in crafting and articulating the product vision, in line with clear goals and rationales – a role requiring expert visualization skills, thought leadership, empathy, and the ability to work closely with product and technology partners. You’ll immerse yourself in all aspects of end-to-end experience design, including using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction.

Experience/Skills Required
  • 10+ years of experience designing and delivering products from start to finish as part of a cross-functional team

  • Deep understanding of user-centered design methods and best practices

  • Demonstrated desire to continually improve on processes

  • The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines

  • The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity

  • Self-motivation; ability to produce results both independently and as part of a team

  • Strong communication and active listening skills, with an ability to build and develop close, trusting relationships

  • Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations

  • Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges

  • Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow

  • Demonstrated behaviors, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust

  • Expert knowledge of current design tools such as Figma, along with an ability to quickly learn new tools as they emerge

  • Experience developing software that is global in reach, universal in design, and designed for users of multiple languages and abilities

  • Experience designing and thinking in design systems, not just single-purpose apps

  • An internal compass that points toward ethics and equality, and the conviction to speak up when we veer off course

  • BA/BS or MA/MS in a design-related field, or equivalent experience

Responsibilities
  • Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders

  • Serve as a bridge connecting design, product, engineering, and marketing teams

  • Work closely with product owners, engineers, and user research to create a vision for the product area

  • Oversee multiple web and mobile application features, interfaces, and experiences

  • Create designs that adhere to and extend the existing style guide

  • Generate detailed final design specs that inspire accurate developer builds

  • Work with developers and quality experts to deliver a polished final product

  • Promote and educate others on new interface guidelines and design patterns

  • Mentor new design staff

  • Set the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation

  • Creates inclusive designs for all users. Advocates for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes

Please submit a résumé with links to your portfolio with passwords to access the content. Submissions without portfolios or work samples will not be considered.

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Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $211,500 to $306,600. For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.