Capital One Manager Creative Director 

United States, Virginia, Richmond 

449360002

West Creek 6 (12076), United States of America, Richmond, Virginia Manager, Creative Director

This role will focus on environmental branding, experiential marketing, and visual merchandising (but not limited to a range of print and digital channels, including email, web, direct mail, display, video, and social media).You know the formula for developing brand-building, breakthrough creative that drives results, is on target, and on brand. You will keep the team ahead of the curve and build future creative talent and leaders.

What you'll do

• Lead and inspire the team to develop strategically-grounded, insight-driven creative

• Manage creative talent (Art Directors and Copywriters) including a mix of full-time associates, contractors, and agencies

• Empower and inspire full-time associates through coaching and help them develop in their careers

• Collaborate with product & marketing strategists and internal business clients to understand customer needs, positively influencing brand strategies and the customer experience

• Demonstrate expert knowledge of advertising, marketing, spatial & experiential design trends and translate business intent into integrated creative strategies and executions that market products & our brand presence effectively

• Demonstrate an understanding of the intended audience; interprets market research and tests results, and uses findings to focus targeted marketing messages

• Build and maintain relationships with a network of partner groups (business, operations, legal, etc.) to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner

• Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities - both for your team and department

Who you are

You want to be anEVIDENCE-BASED MARKETERwho...

As an:

• Your curiosity is endless. There’s always something else to learn

• You’re flexible and not afraid of change—in fact you welcome the challenge

• You share your point of view, but seek out what might be missing and listen

• You have big ideas and know the best ones are driven by proof, persistence and patience

• You’re a storyteller. You simplify the complex and compel your audience to act

• You know how to enjoy yourself. While fun isn’t mandatory, it certainly seems to follow you

• You care—about the work, your team and the customers you serve

As a:

• You value authenticity over perfection. You lead with empathy, vulnerability and honesty

• You deeply invest in understanding the humans around you

• You say what needs to be said and work hard to find the right words

• You’re an expert. You also know when you’re not and need to find one

• You use all this - to make things happen, create amazing work and inspire others

Basic Qualifications

• Bachelor’s degree or military experience

• At least 3 years of experience leading creative teams

• At least 5 years of experience in Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.)

Preferred Qualifications

• Has created a Creative portfolio that includes produced work for large, integrated marketing campaigns or brand activations

• 5+ years of experience as a Creative Director

• 2+ years of experience directly managing a creative team

• 2+ years of experience in a 3D or spatial design software (ex. Adobe Substance, Sketchup, etc.)

• 2+ years of experience in digital design software (ex. Figma, Adobe XD, etc.)

• Experience at a large in-house creative team

• Experience working with a Fortune 100 brand

• Experience in one or more of the following industries or marketing areas: premium, luxury, spatial design, branded environments, travel

• Experience storyboarding, sketching or wireframing CX and UI/UX

New York City (Hybrid On-Site): $147,800 - $168,700 for Manager, CreativeThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.