Citi Group Process Engineer Senior Lead Analyst-Senior Vice President 

United States, Florida, Jacksonville 

449256994

Process Engineer Senior Lead Analyst

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running Enterprise Excellence projects and initiatives.
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple projects and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across initiatives and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established projects.
• Works with stakeholders to ensure initiative scope definition meets business objectives.
• Works with Sponsors to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to Enterprise Excellence processes, procedures, methods, and standards for initiative delivery and leverage across workstreams.
• Assists Engagement team in negotiating for resources owned by other departments in order ensure the projects can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact initiative delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of project plans and charters, benefits management plan, stakeholder management plan, acceptance plan, and central issue log.
• Ensures plans meet business needs as described in the initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Escalates risks to the Engagement Lead, or Sponsor, when appropriate.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Should demonstrate a commitment to quality and attention to detail
• Experience in financial services operations and/or technology preferred
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

Anticipated Posting Close Date:

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