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The Vice-President - Business Process Re-Engineering – Banking/Wealth/Client Integration specialist will partner with leaders in the Banking, Wealth or Client organizations to execute CEAM initiatives and drive expedited fact-finding and identify opportunities for business simplification aiding in risk and expense reduction. The ideal candidate will have experience in supporting projects, process improvement and change management. Excellent communication skills required both written and verbal, coupled with diplomacy skills are required to guide, influence and convince others.
Responsibilities:
Support executing process improvement reengineering vision/strategy.
Utilizing process intelligence, drive execution to increase operational efficiency, reduces process variation, and consequently gaps in customer experience; increase growth & innovation.
Support the planning portfolio of meaningful initiatives across businesses, in collaboration with reengineering partners, and corporate support if/when applicable.
Interface with different lines of businesses and BA partners.
Responsible for supporting dynamics of cross functional & business wide process improvement reengineering initiatives.
Integrate reengineering approach and methodology, as an enabler to the successful execution of the organization's business strategy.
Promote a continuous improvement mindset within and across all lines of business and corporate.
Provides ongoing communication & reporting on the progress of reengineering initiatives to various stakeholders.
Performs other ad-hoc duties and functions as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
8-12 years' experience in a related role with extensive experience in related business or functional role.
Experience in process design and process improvement is a preferred. Banking, Wealth, Client background preferred.
Experience in value stream mapping, root cause analysis, change management and project management.
Broad and comprehensive knowledge and understanding of banking operations.
Experience in development of materials for senior audiences and stakeholders.
Good working knowledge and understanding of banking operations.
Consistently demonstrates clear and concise written and verbal communication
Ability to rationalize and work through organizational change.
High potential employee with focus on delivery.
Experience in a Big Four management consulting firm within the banking industry sector preferable.
Lean/Six Sigma Master Black Belt Certification preferable.
Bachelor’s/Universitydegree, Master’s degree preferred
Anticipated Posting Close Date:
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