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Apple AppleCare BPR Project Manager Consumer Sales United States, Texas, Austin 448518187
19.12.2024
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Description
ADDITIONAL RESPONSIBILITIES INCLUDE: Elicit requirements/user stories/use cases from subject matter experts Drive solution design process with technical teams—generate and vet possible solutions; build, test, and refine models; finalize technical design Handle project risk throughout the life of the project Identify, document, and drive resolution of project issuesIdentify key decision recommendations and broker agreements with internal and external partners Ensure business teams and partners are prepared for system and process changes, including training plans for knowledge transfer to sustaining teams Facilitate capital planning for new projects and project scope changes, including business justifications and strategic road maps
Minimum Qualifications
- Experience planning, managing, and efficiently delivering large cross-functional systems projects
- Experience establishing a project and it’s appropriate structure from mobilization through to post launch
- Experience supporting system configuration, architecture, and software development life cycles
- Experience with global projects incorporating regional and country-specific details
- Possess outstanding communication and presentation skills (written and verbal) to all levels of an organization
- Ability to form cohesive project teams across disparate organizations and groups
- Ability to navigate through ambiguity to clarify objectives and execution plans
- Ability to occasionally travel and work off/weekend hours to support projects, as needed
- Bachelor’s degree
Preferred Qualifications
- Experience implementing Consumer Sales systems projects
- Knowledge of service, support, and warranty contract sales and operations
- Graduate degree in business or engineering
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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