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Philips Order Management Specialist 
Poland, Łódź Voivodeship 
448341439

26.07.2024
Order Management Specialist


Your role:

  • Managing the end-to-end sales order process (from contract intake to revenue), including: order intake, order changes, product information, handling complaints, and return processes.
  • Processing orders activities with use of SAP and other supporting tools.
  • Maintaining good communication with stakeholders (e.g. Account Managers, Project Managers and other departments within Philips).
  • Providing excellent customer service for our customers.
  • Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

You're the right fit if:

  • You have 2-3 years of experience in Supply Chain (especially Order Management), Logistics, or a similar area.
  • You have a working knowledge of supply chain/order management.
  • You have knowledge of SAP or another ERP system.
  • You have a very good level of English (B2 or higher).
  • You are customer-oriented person with good communication skills.
  • You are an excellent problem solver with good organization skills.
  • You are a team player with pro-active behavior

Additionally, it will be an advantage If:

  • You have technical knowledge related to medical equipment.
  • You have knowledge of Microsoft Office, specifically Excel.

Our benefits:

  • Hybrid model of working
  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips’ products
  • Wide variety of trainings & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program


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