Your role:
- Managing the end-to-end sales order process (from contract intake to revenue), including: order intake, order changes, product information, handling complaints, and return processes.
- Processing orders activities with use of SAP and other supporting tools.
- Maintaining good communication with stakeholders (e.g. Account Managers, Project Managers and other departments within Philips).
- Providing excellent customer service for our customers.
- Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).
You're the right fit if:
- You have 2-3 years of experience in Supply Chain (especially Order Management), Logistics, or a similar area.
- You have a working knowledge of supply chain/order management.
- You have knowledge of SAP or another ERP system.
- You have a very good level of English (B2 or higher).
- You are customer-oriented person with good communication skills.
- You are an excellent problem solver with good organization skills.
- You are a team player with pro-active behavior
Additionally, it will be an advantage If:
- You have technical knowledge related to medical equipment.
- You have knowledge of Microsoft Office, specifically Excel.
Our benefits:
- Hybrid model of working
- Annual bonus based on performance achieved
- Private medical care with the option to extend it to family members
- Benefit System cards
- Discount for Philips’ products
- Wide variety of trainings & learning opportunities
- Promotion of a healthy lifestyle in the office
- Employee Assistance Program
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