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Salesforce Account Executive - Service Cloud 
Australia, Victoria, Melbourne 
448223568

27.03.2025

Job Category

Job Details

Responsibilities:

  • Develop and implement successful campaigns across the Service Cloud product line, install base, prospects and whitespace

  • Personally build new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities

  • Leverage business from new & established relationships

  • Strategise, negotiate & close business

  • Understand the commercial aspects of the Service Cloud solution

  • Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs

  • Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities

  • Be customer facing as required

  • Some travel may be involved

Key Requirements:

  • Ability to amplify the Service Cloud message and multiple the message across all key partners whether internal or external

  • Ability to multi task

  • Committed to continuous learning.

  • Curious - always asking why

  • Ability to collaborate with multiple internal plus external partners to drive the best outcome for the customer and Salesforce

  • Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy

  • Strong sales discipline

  • works well in a team

  • Fabulous negotiation and collaboration skills (Internal and External)

  • Sees a path forward no matter the challenges

  • Enjoy running a high energy sector.

  • Travel may be required.

  • Strong organisational and time management skills

  • Enjoy working with customers and taking them on the Salesforce Customer Journey

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