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Responsibilities:
Develop and implement successful campaigns across the Service Cloud product line, install base, prospects and whitespace
Personally build new leads from prospecting efforts and assist others to thoroughly qualify leads & sales opportunities
Leverage business from new & established relationships
Strategise, negotiate & close business
Understand the commercial aspects of the Service Cloud solution
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business as related to their contact center needs
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities
Be customer facing as required
Some travel may be involved
Key Requirements:
Ability to amplify the Service Cloud message and multiple the message across all key partners whether internal or external
Ability to multi task
Committed to continuous learning.
Curious - always asking why
Ability to collaborate with multiple internal plus external partners to drive the best outcome for the customer and Salesforce
Enjoy developing a strategy and bringing everyone along on the journey. Ability to execute on that strategy
Strong sales discipline
works well in a team
Fabulous negotiation and collaboration skills (Internal and External)
Sees a path forward no matter the challenges
Enjoy running a high energy sector.
Travel may be required.
Strong organisational and time management skills
Enjoy working with customers and taking them on the Salesforce Customer Journey
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