Td Bank Sr Fraud Business Intelligence Analyst 

Kenya, Kitui County 

447385597

Remote Mount Laurel (NJ)

$86,840 - $139,360 USD

Depth & Scope:

• Oversight of fraud attacks and trends impacting identified area

• Partners with senior leadership to implement countermeasures in accordance with strategic goals

• Participates in quarterly & annual fraud loss, and operational capacity forecasting exercises

• Implements procedure and project changes

• Adheres to Change Management protocols

• Leverages business level reporting to identify fraud trends and provide insight based on area of oversight

• Supports project development, intent & ongoing partner projects; provide risk identification and support the development of business insight for the project

• Supports projects/ change by leveraging fraud expertise to help define fraud resilient products through the development of business level requirements and processes

• Provides post launch Project and IT/ technology validation and issue management to ensure business and or fraud requirements are met

• Ensures Fraud policy/process alignment & implementation for both fraud and supported business lines

• Provides monthly business partner loss/operational performance updates and participate in review sessions

• May be responsible for the day to day management of Fraud vendors

• When working on formal projects, expectation is these projects are a moderate cost and risk rating/tier

Education & Experience:

• Bachelor's degree in a related discipline

• 3-5 years of work experience in a related capacity

• Experience in fraud management preferred

• Proficient with Microsoft Office applications; Advanced Excel preferred

• Strong communication skills and a proven ability to develop effective relationships with external and internal business partners are required

• Skilled in managing budgets, P&L and resource allocation

• Ability to handle confidential information with discretion

Additional Preferred Expierence:

• Deep Understanding and hands on Experience working with Tools such as Tableau & Power BI, preferred

• Experience with use of Relational Database and the process of Extract Transform Load (ETL) using common language such SQL or SAS, preferred

• Expert Knowledge of various data source, tools and technologies used in preparing and summarizing reports, preferred

• Strong Analytical and program solving skills to interpret data and draw conclusions, preferred

• Demonstrated time management and organizational skills with the ability to prioritize and manage multiple initiatives to meet deadlines while ensuring high quality of work, preferred

• Experience within Data Warehousing /Business Intelligence environment, preferred

Customer Accountabilities:

• Supports the strategic direction of the fraud supported business and play a key role in the implementation of the overall business strategy while balancing Customer experience and fraud risk

• Participates in identifying, designing and testing solutions and supporting the implementation of business projects/initiatives

• Participates in discussion on strategic goals with partners in any given portfolio (output is roadmap and/ or strategic plan/ deliverables/ frameworks/ short to long term goals etc.)

• Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing and aligning others as needed

Shareholder Accountabilities:

• Collaborates with partners on business challenges and deliver fact-based advice that aligns to strategy and drives shareholder value

• Supports the development and implementation of operational strategies/ standards/procedures and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with “industry best practice” and overall enterprise strategy and objectives

• Participates in establishing and executing development/ input on fraud impact for business cases as well as drive towards execution of deliverables to meet the desired results

• Develops and delivers presentations/ communications to management, stakeholders, and project owners after ensuring data analysis and insights are reviewed by management to validate accuracy and minimize errors

• Will support the development of business requirements and facilitate project execution as well as educate/ train business users on how to integrate analytics into Decisions

• Keeps abreast of emerging issues, trends, and evolving fraud risks and assess potential impacts to the Bank

• Assesses/ identifies key issues and escalate to appropriate levels and relevant stakeholders where required

• Maintains a culture of risk management and control, supported by effective processes and sound infrastructure and in alignment with risk appetite

Employee/Team Accountabilities:

• Provides thought leadership and/or industry knowledge for own area of expertise

• Supports a positive work environment that promotes service to the business, quality, innovation and teamwork; ensure timely communication of issues/ points of interest

• Identifies and recommends opportunities to enhance productivity, effectiveness, and operational efficiency

• Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services

• Participates in knowledge transfer within the team and business units

• Role model behaviors consistent with TD's leadership profile, customer and employee experience agendas and risk and control culture

• Creates an extraordinary place to work, advance and sustain a unique, inclusive culture that reflects TD’s diversity agenda, and creates an extraordinary employee experience

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional

• International Travel – Never

• Performing sedentary work – Continuous

• Performing multiple tasks – Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds – Occasional

• Sitting – Continuous

• Standing – Occasional

• Walking – Occasional

• Moving safely in confined spaces – Occasional

• Lifting/Carrying (under 25 lbs.) – Occasional

• Lifting/Carrying (over 25 lbs.) – Never

• Squatting – Occasional

• Bending – Occasional

• Kneeling – Never

• Crawling – Never

• Climbing – Never

• Reaching overhead – Never

• Reaching forward – Occasional

• Pushing – Never

• Pulling – Never

• Twisting – Never

• Concentrating for long periods of time – Continuous

• Applying common sense to deal with problems involving standardized situations – Continuous

• Reading, writing and comprehending instructions – Continuous

• Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Our Total Rewards Package

awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.