Bachelor's degree or equivalent practical experience.
10 years of experience in a sales role in the enterprise software, cloud, or AI space.
Experience identifying Contact Center as a Service (CCaaS) use cases to solve customer challenges or promoting Customer Experience (CX) technology to clients.
Ability to communicate in English and French fluently to support client relationship management in this region.
Preferred qualifications:
Experience working with cross-functional teams, including Product, Field Sales, Customer Engineering, Solution Architects to build business cases for transformation and accompanying plans for implementation.
Experience working with and managing implementation partners in complex implementation projects, including global system integrators and packaged software vendors.
Experience selling contact center, Generative AI and AI solutions.
Understanding of regional, local, and industry data privacy and security rules and regulations.