3M Key Account Manager 

India, Haryana, Faridabad 

445482672

Key Responsibilities

1. Business Planning & Execution

• Execute and achieve the annual business plan for designated e-commerce accounts, aligning goals with company objectives.
• Develop Joint Business Plans (JBP) with key accounts by integrating customer and organizational objectives.
• Ensure accurate and competitive pricing across all listed products on e-commerce platforms.

2. Product Availability & Distribution Management

• Ensure all products are live, accurately listed, and available on e-commerce sites at correct pricing.
• Develop a comprehensive distribution infrastructure in line with the Go-To-Market (GTM) model to meet account demand.
• Continuously manage distributor operations, optimizing for order fulfillment, inventory, stock returns, and claims management.
• Identify, appoint, and train distributors as needed across locations to support account requirements.

3. Account Relationship & Collaboration

• Build and maintain strong, strategic relationships with key account stakeholders through regular meetings to understand their systems, processes, and business needs.
• Serve as the main point of contact for updates on systems, processes, and account developments to key e-commerce accounts.
• Lead quarterly performance reviews with each major account, analyzing metrics to identify opportunities and address challenges.

4. Marketing & Promotions Execution

• Collaborate with the marketing and channel teams to plan, execute, and monitor promotional activities, channel-led programs, and campaigns across accounts.
• Execute planned promotional strategies effectively, reviewing and adjusting as needed based on account performance and competitive insights.

5. Data Analysis & Forecasting

• Conduct regular analysis of account data to track sales performance, promotions, and customer trends, utilizing insights for strategic decision-making.
• Prepare monthly rolling sales forecasts for each account, ensuring accurate demand planning and alignment with stakeholders.
• Monitor competitor activity, including product launches and promotions, to adjust strategies and remain competitive.

6. Operations & Process Management

• Set up and refine processes for efficient e-commerce business management, including order tracking, shipping, and payment processes.
• Manage Accounts Receivable (AR) issues, ensuring timely collection of dues and NOC (No Objection Certificate) from distributors on a quarterly basis.
• Maintain updated records on orders, inventory levels, and distributor performance, sharing relevant insights with internal teams.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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