JPMorgan Professional Services Onboarding Analyst 

United States, Pennsylvania, Philadelphia 

444956847

Step into a pivotal role as a Onboarding Analyst where you will lead the onboarding process

As a Professional Services Onboarding Analyst within Healthcare Payments, your main responsibility will be managing onboarding and ensuring quality outcomes of the provisioning process.

Job Responsibilities:

• Manage onboarding queues for Healthcare Payments customers.
• Configure and ensure accuracy of account setup with Healthcare Payments solutions
• Maintain documentation
• Coordinate and collaborate with internal departments and partners as needed
• Configuring account setups, maintaining documentation, collaborating with departments, participating in initiatives, and assisting in software testing.
• Actively participate in initiatives as needed to support customer onboarding and process improvements.
• Assist in testing new software releases.

Required qualifications, skills and capabilities

• Proven ability to manage multiple tasks and projects simultaneously with strong attention to detail
• Understanding of the Healthcare Industry
• Excellent organizational skills in managing timelines of multiple tasks
• Ability to rapidly learn InstaMed’s platform and solutions
• Ability to acquire and apply new technical and industry knowledge quickly
• Proficiency in all aspects of Microsoft Office

Preferred qualifications, skills and capabilities

• Healthcare technology experience
• Experience using Salesforce or similar CRM platform