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Citi Group Client Onboard Analyst 
Poland, Warmian-Masurian Voivodeship 
444636086

06.09.2024

Responsibilities:

  • Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
  • Applies appropriate bank’s regulations while processing the requests.
  • Documents operation procedure updates.
  • Verification and authorization of data entered in the systems.
  • Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.
  • Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.
  • Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
  • Assists in the implementation of validated process improvements.
  • Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems.

Qualifications:

  • Previous experience in financial services preferred
  • Ensures all queries are dealt with in an efficient and timely manner.
  • Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.
  • High attention to detail.
  • Good PC skills (Excel, Word).
  • Fluent in both written and spoken English.
  • Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken).

We offer:

  • Competitive salary connected with annual salary review and discretionary annual performance bonus

  • Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)

  • Hybrid model of work – from modern offices and from home, flexible working hours

  • Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

  • Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

  • Unlimited development opportunities within Citi global network

  • Exposure to a wide range of internal stakeholders as well as to senior management

Institutional Client Onboarding


Time Type:

Full time

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