Citi Group Client Onboard Analyst 

Poland, Warmian-Masurian Voivodeship 

444636086

Responsibilities:

• Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
• Applies appropriate bank’s regulations while processing the requests.
• Documents operation procedure updates.
• Verification and authorization of data entered in the systems.
• Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.
• Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.
• Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).
• Assists in the implementation of validated process improvements.
• Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems.
  

Qualifications:

• Previous experience in financial services preferred
• Ensures all queries are dealt with in an efficient and timely manner.
• Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.
• High attention to detail.
• Good PC skills (Excel, Word).
• Fluent in both written and spoken English.
• Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken).

We offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus

• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)

• Hybrid model of work – from modern offices and from home, flexible working hours

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

• Unlimited development opportunities within Citi global network

• Exposure to a wide range of internal stakeholders as well as to senior management

Time Type:

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