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Microsoft Support Engineering Manager - Security Compliance Identity Management 
Taiwan, Taoyuan City 
442493070

02.09.2025


Requirements

  • 5+ years operational excellence, delivery management, account management, sales, or vendor management experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience.
  • 1+ year(s) experience of managing people.

Desirable Experience

  • Strong customer service, communication, and interpersonal skills
  • Oversea work experience is preferred
  • Support experience and management experience are preferred
  • Ability to set and communicate team and individual goals and communicate strategy, tactics and behaviors required to achieve those goals.
  • Flexibility and ability to adapt to ambiguous and changing situations
  • Ability to manage high pressure situations
  • Technical knowledge of Intune

Proficiency in both Japanese and English is required

  • Japanese: fluent in reading, writing and speaking
  • English: fluent in reading, writing and speaking

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.