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Google Cloud Technical Solutions Engineer Workspace English Japanese Japan, Tokyo 441407306
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Minimum qualifications:
- Bachelor's degree in Computer Science or Information Systems or related technical field or equivalent practical experience.
- 5 years of experience in reading or debugging code with one or more of the following: Java, C, C++, Python or JavaScript.
- 2 years of experience troubleshooting and advocating for customers' needs, and triaging technical issues (e.g., hardware, software, application, operational, process).
- Ability to communicate in English and Japanese fluently as this is a customer-facing role that requires interactions in Japanese and English with local and international stakeholders.
- Ability to work non-standard hours and differing work rotations/shifts.
Preferred qualifications:
- Experience with designing or managing large distributed systems.
- Experience in using SQL queries to analyze datasets of logs, extracting insights for performance monitoring, troubleshooting, and security investigations.
- Experience with managing hosted services/SaaS.
- Knowledge of Unix/Linux or Windows environment, and APIs.
- Understanding of one or more Internet technologies: web-tech (e.g., HTTP, DNS, TLS), email (e.g., SMTP, anti-spam, anti-phishing), networking (e.g., routing, TCP/IP), IP telephony (e.g., SIP, H323), Identity (e.g., AD, SSO, OAuth, AuthSub) and HTML5.
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