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Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.
Role Overview
on a daily basisProtecting our clients from threat actors attempting to compromise their environments.
Working as aSecurity analystsoperations center environment with other security and networking professionals, you will extend your currently existing network and endpointsecurity investigationanalysis skillset through identification, assessment, review and authoring of incident reports in a variety of client environments. You will actively investigatethreat actor activity,
Role Responsibilities
In this position you will be responsible for monitoringandinvestigatingIT securityalerts, determining the source of the threat, the extent to which client assets have been compromised and making recommendations for remediation.
Perform analysis of security events from multiple sources including but not limited to eventsfrom endpointdetection tools, network and host-based IDS, firewall logs, system logs (Unix & Windows), mainframes, mid-range, applications, and databases.
Interface with clientsvia chat, tickets, phonecallsto
and Abilities
e
Previousexperience in raw log files review, data correlation, and analysis (e.g.,firewalls logs, network flows, intrusion detection systems, system logs).
Awareness of Information Security concepts (malware, emerging threats, attacks, and vulnerability management).
Previouscustomer support experience including the resolution of customer escalations, incident handling and reporting
Skills and/or abilities required to perform the essential functions of the job
technical communication skills, both written and verbal
Excellentproblem-solvingskills that would allow for the ability to diagnose and troubleshoot technical issues
Client-focused with a passion for delivering service excellence
Sense of urgency and ability to work under pressure
Possess high standard of integrity andconfidentiality
-3years of work experience inExperience in adjacent areas (Security Operations Center, Network Operations Center, System Administrator, Platform/Tool Support Engineer, IT Helpdesk support).
One or moreIndustry certification from vendorssuch as: ISC2, GIAC, EC-Council, Cisco, Juniper, CompTIA, ITIL, Unix, Microsoft, Oracle, etc.
English -Very strongverbal andwritten
Work schedule
working in12hrs.shifts(day/night)or 10hrs.shifts
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