Cisco Product Manager 

United States, Georgia, Atlanta 

438163572

To understand customer problems and requirements and be their voice internally.

Collaborate with engineers, designers, researchers, product managers, sales, customer success, support, and other team members to understand problems, capture new ideas, and systematically prioritize the most important projects.

Build a product vision and strategy.

Build and maintain a prioritization framework based on objective data.

Produce concise business case documents, presentations and product requirements to enable effective product investment decisions.

Evangelize product strategy internally (e.g. with sales, engineering, and other product organizations) and externally with customers and partners.

Own cross-functional interactions for your area of the product including Sales, Customer Success and Support.

Identify and present innovative and creative product solutions.

Conduct market analysis, competitive analysis and translate it to product direction.

Research, write and validate requirements and resulting product features with customers to ensure success.

Balance business and user needs with technical constraints - discover the true requirements behind feature requests, recommending alternative approaches, and lead and inspire engineering efforts to meet objectives.

Produce case studies, white papers, presentations, and other materials to help evangelize the product

2+ years product management experience in a customer facing role.

2+ years working directly with engineering and design teams to plan, develop, and deliver multi-tenant SaaS products.

5+ years of product management experience with at least 3 years of experience building B2B SaaS products

Technical background (computer science degree or software engineering experience)

Familiar with user authentication/login flows and associated technologies, identity and access management, and security

Experience interpreting cyber security standards, such as NIST and translating them into technical requirements and supporting-customer audits.

A track record of defining product success metrics and prioritizing feature development using them.

Direct experience with external technology vendors and cloud partners driving feature requests and applying their expertise to deliver Duo's platform roadmap.

Ability to use data to drive decision-making while managing requests from different groups, including customers, partners, internal teams, and others.

Excellent presentation and written communication skills, with the ability to articulate positioning and technology to technical, sales, and executive audiences