Rapid7 Marketing Operations Coordinator 

Czechia, Prague, Prague 

437575245

Rapid7 is looking for a curious, technology- and process-oriented individual eager to learn and make an impact within our Marketing Operations function.
In this role, you will support marketing campaigns and daily operations by managing tasks that ensure smooth lead flow, privacy compliance, and strong data quality.

About the Role

Asyou will be responsible for lead list uploads and campaign approvals, vital tasks that ensure proper lead follow-up and enable marketing to drive pipeline through our sales teams.

In this role, you will:

• Complete regular tasks on-time, based on established SLAs, within the company’s CRM system (Salesforce), as well as within the marketing automation tool (Marketo), while keeping stakeholders informed on progress.

• In Salesforce:

  • Following specs provided by marketing stakeholders, set up campaigns that enable performance tracking and follow-up outreach; also properly upload lead lists provided by marketing stakeholders to requested campaigns.

  • Monitor lead flow and identify issues that may be impacting accurate lead assignment.

  • Resolve any issues lead assignment and escalate issues identified to the team for further trouble shooting and long term fix.

• In Marketo: review and approve email campaigns set up by marketing stakeholders, to validate list accuracy per noted specifications, campaign content is free of errors, and required leaders in the marketing organization have signed off as needed.

• Manage inbound inquiries to the privacy and info email inboxes, forwarding for follow-up, responding as appropriate, and ensuring requests have been properly resolved within SLAs.

• Identify operational inefficiencies and collaborate with stakeholders to implement scalable processes and solutions that drive growth and efficiency.

• Provide support and training to marketing teams on Marketo, SFDC and other marketing ops best practices as needed.

The skills you’ll bring include:

• 1-2 years of experience using a marketing automation tool (Marketo, Pardot, Eloqua, Hubspot) - marketing automation administration experience preferred.

• Some knowledge of CRM tools (Salesforce, NetSuite, Hubspot).

• Skilled with G Suite (Gmail, Google Drive, and Google Docs, Sheets and Slides).

• Ability to work collaboratively across geographically distributed and diverse teams.

• Curious and resourceful, possessing a passion for problem solving.

• Proven track record of effectively managing tasks on-time with high accuracy.

• Excellent communication skills.

• Bachelor’s degree or equivalent experience