Couchbase Data Insight Analyst 

United Kingdom, England, London 

436644374

This role is suited for professionals with a background in consulting, finance, or sales operations, especially those who:

• Bring a strategic mindset, translating complex data into actionable insights that drive retention and growth.
• Have experience optimising business processes and working cross-functionally, excelling at aligning diverse teams around shared goals.
• Are skilled at relationship-building and adapting insights to different stakeholders, with an understanding of GTM strategies and sales operations.
• Self driven resilient individual who is motivated, self sufficient and highly collaborative.
• Expose to working in a fast paced working environment

Key Responsibilities:

1. Business-Critical Insights to Drive Sales Performance
• Opportunity & Pipeline Tracking
• Opportunity Analysis
• Customer Engagement Monitoring
2. Customer Retention & Net Retention Rate (NRR) Optimisation
• Upsell & Cross-Sell Identification
• Targeted Retention Insights
• Customer Health & Renewal Readiness
3. Optimise Operations & Process Efficiency for GTM Success
• Cross-Functional Alignment
• Operational Reporting & Process Design
4. Strategic Insight Development & Sales Strategy Enhancement
• Win-Loss & Sales Differentiation Analysis
• Lead Analysis & Follow-Up Tracking
• Growth Opportunities Identification

Qualifications:

• Proven experience (3+ years) in data analysis, preferably within a sales, customer success, or growth strategy function.
• Bachelor’s degree in Data Science, Business Analytics, Marketing, or a related field.
• Proficiency in data visualisation tools (SFDC, Power BI, etc.) Advanced level of knowledge on excel/google sheets (Google suite)
• Strong analytical skills with the ability to interpret complex data sets and communicate insights in a clear and actionable way.
• Excellent communication and collaboration skills, with a proactive approach to problem-solving.