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Allcloud CloudOps Engineer 
Romania 
430926008

26.09.2024

Responsibilities:

  • Answer client configuration questions
  • Provide complete remote services including incident management, installation, configuration, maintenance, and disaster recovery
  • Assist with customer integrations
  • Interact with DevOps team to resolve issues with third-party products
  • Provide exceptional customer service
Requirements
  • 2-3 years of experience working in a Linux and Windows environment
  • Problem-solving and high independent learning abilities
  • Attention to detail and exceptional follow-up skills as well as the ability to prioritize support issues
  • Worked in a DataCenter and has monitoring skills
  • Passionate and customer-focused
  • 3 years of experience working with network and security environments
  • Scripting: Bash / Python
  • On-call shift rotation during nights and weekends. Must be willing to be a part of a rotation to support necessary coverage
  • Excellent oral and written communication skills in English

Advantages:

  • Knowledge in AWS Services: EC2, Lambda, ECS, VPC, EBS
  • Monitoring System: DataDog, New Relic, OpsView, Nagios
  • Knowledge in Containers technology ( K8s / EKS / Docker )