Uber Strategy & Planning Associate - Community Operations Latam 

United States, West Virginia 

430816281

About the Role

He/She should have a strategic mindset, strong analytical skills, good time-management and stakeholder management, a creative and problem solving attitude, and the ability to clearly communicate and present information. SQL/Python/R expertise will be a distinct advantage.

What you will do:

• Design and lead projects and drive analysis to inform important strategic decisions that improve the support experience for our customers
• Lead strategic projects to provide insights to our service model
• Coordinate with other members of the Global Community Operations Team to measure the impact and efficiency of products and business processes
• Provide insights that drive decisions around process, policy and service model
• Develop frameworks to support the company with new markets and products
• Identify operational weaknesses and help improve or innovate new processes.
• Develop and manage tools and processes to execute against strategic and business plans
• Actively support all strategic planning and analytical activity for senior management in the region

Basic Qualifications

• 3 years of proven experience in investment banking, private equity, consulting, corporate strategic planning, or related fields, but we're open to consider candidates with less experience if they meet our other requirements.
• Great understanding of business strategy, databases, data relationships and data integrity. Analytical rigor is a must!
• Self-starter attitude and ability to exercise judgment and solve complex problems with autonomy.
• Professional proficiency in English
• SQL/Python/R experience
• Strong communication skills will allow you to digest and understand business needs from different cities and product lines
• Strong ability to take a long-term view of the whole picture and think about the business at a strategic level
• Roll up your sleeves and get into the details approach
• High adaptability to change and ability to execute quickly
• Speed, resourcefulness, and go getter attitude: Uber is committed to constant improvement. You’re excited to help create a product with value
• Business curiosity - you love to learn and constantly seek ways to improve your understanding of the business and the tools you use. You share your learnings with your team and encourage others (and yourself) to take on new opportunities for further development

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .