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Salesforce Business Practices Manager 
United States, Indiana, Indianapolis 
429293942

20.03.2025

Job Category

Development & Strategy

Job Details

Responsibilities:

  • Review and approve business terms for sell-side deals on behalf of the Business Practices team.
  • Draft commercial terms in sales contracts and edit existing terms.
  • Spot risk or anomalies in complex commercial terms and escalate to accountable teams within Salesforce.
  • Work closely with our offshore services team to increase Salesforce’s deal velocity and improve our customers’ buying experience.
  • Help to develop and refine best practices around commercial terms, deal review and approval, and related business processes.
  • Create and maintain training material and playbooks for the Business Practices team.

Required Skills/Experience:

  • Minimum BA/BS degree required
  • Fluency in Spanish and/or Portuguese preferred
  • At least five years of business practices, deal approval, and/or deal support
  • Strong understanding of current business trends, contractual terms, and deal drivers in cloud industry
  • Strong ability to comprehend and evaluate the business risk in contract language
  • Comfort with making controversial decisions in high pressure situations
  • Strong business acumen and analytical and problem solving skills
  • Strong cross-functional leadership skills
  • Highly effective written and verbal communication skills – able to explain complex concepts clearly and concisely across all levels of the organization
  • Ability to build relationships and work collaboratively to drive results
  • Ability to work independently in an undefined environment
  • Ability to work in a fast-paced environment while managing and prioritizing competing demands
  • Adept at thinking on your feet amidst ambiguity
  • Proven experience leading and influencing at various levels across the organization
  • Ability to handle conflict and navigate discussions to productive outcomes

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