Capital One Senior Business Analyst - Card External Planning & Analysis 

United States, Virginia, Arlington 

428554046

Within this team, our analytical efforts are centralized around three primary pillars:

• Analysis and benchmarking of the Credit Card industry against our own Card business through various growth metrics, customer segmentations, and access to public/private data

• Exploring and translating the various macroeconomic / industry trends driving consumer preferences into tangible and measurable headwinds and tailwinds on our Card business

• Driving innovation and insights through centralized portfolio analytics, which include ongoing investments in our Card CLT monitoring dashboard, deep-dives into Consumer Portfolio health, and strategic requests supporting high-impact presentations to Card leaders, the President of Card, and our Board of directors.

You will partner heavily with various teams across Card (i.e. Business Lines, Corporate Strategy, Card Finance, CRM, etc.) to solve important business problems that will ultimately drive value to the company. You will be encouraged to drive insights, take risks, and seek out new responsibilities to create leverage for the team. We work to drive efficiencies, collaboration, innovation and outsized value across the Card organization through the various lenses we maintain as hybrid analysts (BA, DA, FA, Strategy, etc.) in our analysis and storytelling.

Key Responsibilities for the role:

• Strategic leadership:Partner with senior leaders to address high-leverage, high-visibility challenges throughout our Card business. Develop insights that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.

• Storytelling:Present to senior management on learnings, opportunities, and proposed solutions. Leverage analytical storytelling skills to influence at the highest levels.

• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tacticalrecommendations

• Partnership: Work closely with partners across Card to understand and address challenges across tech, credit, operations, and more.

• Teamwork:

Skillsets we’re looking for:

• Strategic & analytic orientation:A strong track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.

• Strong business judgment, leadership and integrity:This individual should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.

• Influence:Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.

• Strong executive communication skills:Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.

• Clear results orientation:display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

• Strong technical and data skills: A good understanding of our Card database infrastructure and prior coding background (i.e. SQL, Python, RStudio, etc.)

• Successful track record ofthriving in a fast paced, entrepreneurial and dynamic environment.

• Prior Card knowledge and experience is a plus