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Apple WW Retail Warranty Protection Manager United States, Texas, Austin 428235458
31.08.2024
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Minimum Qualifications
- 5+ years of Apple customer-facing technical-support experience and strong working knowledge of all service policies.
- Extensive knowledge of MobileGenius, Repair Central, GSX and related service systems
- Expert user of Apple hardware and operating systems
Preferred Qualifications
- Strong analytical skills and problem solving skills.
- Languages: Fluency in speaking and writing English. Other languages are a plus.
- Self-starter who possesses exceptional time management skills and has great attention to detail.
- A global thinker, who performs well in high-pressure situations in a fast-paced, ambiguous environment.
- Excellent written and verbal communication skills.
- Ability to stay current with the latest processes, procedures, and technology.
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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