SAP DevOps Build Support Engineer 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

427457703

What you’ll do

• Own and govern the Build process for an NixOS / Nix based Docker/OCI Image including but not limited to:
  • Automation to build and release a new image
  • Artifacts repositories contents
  • Compliance processes
• Own custom build packages repository’s structure, content and intake process
• Review and act as Gatekeeper for contributions by Development teams
• Consult Development teams in case they need assistance/deeper knowledge how to use the framework or implement a change
• Troubleshoot issues, provide practical solutions to reported bugs, and continuously adapt to the evolving technological landscape · Monitor and support the development incident queues
• Address and resolve customer cases
• Collaborate and communicate with the Development teams, Product Support and Customers
• Suggest and implement improvements based on customer feedback and incident analysis
• Facilitate knowledge transfer within the teams and contribute to internal knowledge base
• Troubleshoot issues, provide practical solutions to reported incidents, and continuously adapt to the evolving technological landscape

What you bring

• Bachelor’s degree. Alternatively, high school diploma in Computer Science, Mathematics, Engineering, or related subject
• Experience building software from source code
• Experience with git source control management, build and delivery infrastructure
• Functional programming experience
• Experience in network technology (TCP/IP protocols, DNS, OSI model, routing etc. especially in the context of Unix-like operating systems)
• Experience with different tools/services in Linux Operating Systems that make up the OS apart from the Kernel e.g. systemd, package managers (apt, dnf, etc.)
• Experience with Docker/OCI containers, image building and release procedures
• 3+ years of experience working with Linux/Unix based systems
• 3+ years of experience in Technical Support, Software Development, IT or Quality Assurance
• Good analytical and problem-solving skills
• Proven experience with Knowledge Management strategies and multi-channel customer support (Chat, Virtual sessions, etc.)
• Fluency in English
• Excellent communication skills (mail, phone and face-to-face)
• Team player passionate about own’s work and impact, self-starter who contributes to a positive atmosphere in the team

What gives you an advantage:

• Experience coding in Python, Ruby, BASH, Haskel or similar functional languages
• CI/CD best practices, automation environments, IaC (Infrastructure as Code) concepts and tools knowledge like Jenkins, GitHub Actions, Azure DevOps, Terraform, Vault, etc.
• Experience with cloud development, distributed systems, and cloud platforms such as SAP BTP, AWS, Azure, GCP or Alibaba Cloud
• NixOS ecosystem knowledge gives you extra points
• Another bonus is involvement in open-source development

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