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As a, you will be working mostly in the customer’s environment where the main focus will be on our popular and modern systems within Magnetic Resonance, such as MR 5300 1,5T, MR 7700 3T, Ingenia Elition 3T, our modern helium free systems and the MR 7T system at Lund Bioimaging Centre.
Your role:
Executing service activities such as regular preventative maintenance (PM), emergency service (CM), faultfinding, upgrades, installations and modifications, according to the relevant Philips’ quality standard policies
To have a holistic view of the system and it´s functional environment, with an eye for functions from both a technical and user perspective.
Responsible for completeness and accuracy of service records with particular attention to test & verification results
Timely and accurate submission of service data, job sheets, field problem reports and other relevant administrative tasks as assigned
Responsible for using appropriate measurement equipment (electronic and analog) in a regular controlled cycle of calibration.
Report customer feedback and follow-up relevant assigned quality & regulatory training in a timely manner.
Serve as company liaison with customer on administrative and technical matters.
you have the following:
Relevant educational background within medical/electrical engineering – or similar.
Experience within field service preferably within a hospital environment.
Good at identifying and maintaining customer relationship s and related contacts.
Independent and service-minded with a logical and methodical approach to problem solving .
Understanding of mechanical context s within functions and technical systems.
Structured, organized mindset with a high level of personal integrity and self-discipline .
Fluent written and verbal in English and Swedish language – is a must have
Driving license (Swedish B) and willingness to travel.
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