Amazon Customer Solutions Manager GCR-SA & CSM 

China, Beijing, Beijing 

426587896

Key job responsibilitiesYou will work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules.
You will be a single point of contact to your customers, as well as internal stakeholders on the progress of all the activities related to your customer. You will also need to assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value.
You will be an AWS evangelist and influence your customers to allocate the appropriate resources to achieve their goals.Strong organizational and troubleshooting skills with precise attention to detailHighly analytical, technically proficient, and able to learn new tools and software quicklyA day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications:
• 8+ years leading and managing complex, large scale, IT/technical/engineering client facing projects/programs
• Bachelor's degree in Science, Technology, Engineering, Math or equivalent experience (Computer Science preferred)
• Superior written and verbal communication skills in both English and Chinese
• Experience working with current web technologies (especially Cloud)
• Self-motivated problem solver; able to thrive in a dynamic and customer-focused environment

Preferred Qualifications:
• PMP, Prince 2, PgMP, SAFe, or SCRUM/Agile certified • Direct experience implementing AWS/cloud services
• Deep understanding of software development/engineering lifecycle from conception to delivery
• Demonstrated leadership through influence
• Prior experience working with or managing large technical programs, particularly at high growth startups or Fortune 500 companies
• Working experience as a SCRUM master or leading a SAFe program
• Prior experience working in a Technology sales organization