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Amazon Customer Solutions Manager GCR-SA & CSM China, Guangdong Province, Luohu District 140904320
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Key job responsibilities-You will work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules.
-You will be a single point of contact to your customers, as well as internal stakeholders on the progress of all the activities related to your customer.
-You will also need to assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value.
-You will be an AWS evangelist and influence your customers to allocate the appropriate resources to achieve their goals.-Strong organizational and troubleshooting skills with precise attention to detail-Highly analytical, technically proficient, and able to learn new tools and software quicklyA day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
-5+ years leading and managing complex, large scale, IT/technical/engineering projects
-8+ years in a client facing role
-Bachelor's degree in Science, Technology, Engineering, Math or equivalent experience (Computer Science preferred)
-Strong written and verbal communication skills in both Chinese and English
-Prior experience working with or managing large scale technical programs
PREFERRED QUALIFICATIONS
-PMP, PgMP, SAFe, or SCRUM/Agile certified
-Experience in implementing AWS or other cloud services would be a plus
-Deep understanding of software development/engineering lifecycle from conception to delivery
-Prior experience working with or managing large scale technical programs
-Experience in implementing AWS or other cloud services would be a plus
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