Expoint - all jobs in one place

The point where experts and best companies meet

Limitless High-tech career opportunities - Expoint

Wells Fargo Senior Systems Operations Engineer 
India, Karnataka, Bengaluru 
426131990

03.04.2025


In this role, you will:

  • Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
  • Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
  • Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
  • Work with vendors and other technical personnel for problem resolution
  • Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
  • Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability


Required Qualifications:

  • 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • 4+ years of experience in Production / Application support teams (including troubleshooting application issues / installations / deployments / configurations)
  • Change/problem/incidentmanagement experience
  • For Windows environments – experience in IIS, SQL Server Administration, Windows administration, Windows PowerShell scripting
  • For Linux environments - experience in Unix Scripting
  • Experience with scheduling tools such as Autosys
  • Experience with app or web servers such as Apache, Tomcat, WebLogic, WebSphere, JBOSS (and/or combination of these)
  • Experience with databases such as Oracle, SQL Server, NoSQL (and/or combination of these)
  • DevOps tools/experience - Github, Jenkins, Azure DevOps, Ansible
  • Experience with SRE, Application, System and Database monitoring tools such as ITRS, AppDynamics, Splunk, Netcool, Elk and Basemon
  • SSL Certificate management experience
  • Knowledge of ticket tracking tools such as ServiceNow, Jira
  • Experience with Agile / Kanban methodologies
  • ITRS - (Mandatorily should have used it, Preferable if candidate has worked on its setup)
  • AppDynamics – (Mandatorily should have used it, Preferable if candidate has worked on its setup)
  • SPLUNK - (Mandatorily should have used it, Preferable if candidate has worked on its setup)
  • Grafana - (Mandatorily should have used it, Preferable if candidate has worked on its setup)
  • Service Now
  • Autosys/Control-M - (Mandatorily should have used it, Preferable if candidate has worked on its setup)


Job Expectations:

  • Basic Understanding of Windows and Unix Server Operating systems.
  • Understanding of Client-Server Technologies
  • Understanding of Network components.
  • Should have good communication skills. (English both Verbal and Written)
  • Have understanding of Incident Management
  • Should be able to assess the impact of Incident
  • Classify the Incident severity
  • Run Incident bridge
  • Engage appropriate support teams and work collaboratively towards resolution
  • Manage communications to stakeholders and senior management
  • Manage Root Cause analysis.
  • Change Management
  • Problem Management.
  • Event Management
  • Knowledge management
  • Create and maintain Run books
  • Review and Tag Knowledge articles with alerting/monitoring systems.
  • Manage application build and configuration documentation.
  • Maintain KB in ServiceNow and Confluence
  • For experienced resources look if they have understanding of L1/2/3 kind of setup.
  • Flexible to work in shifts.
  • Understands importance of BCP (Business Continuity Plan) and have done DR exercises and be able to write and maintain DR Plans.

3 Apr 2025


Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.