JPMorgan Operations Automation Analyst - Team Leader 

India, Karnataka, Bengaluru 

425361538

Job Responsibilities:

1. Document Analysis: Analyze credit-related documents to understand their structure and content, identifying key information that needs to be automated.
2. Requirements Gathering: Collaborate with business stakeholders to determine their requirements for document automation, ensuring a clear understanding of their needs.
3. Quadient Interactive Development: Design, develop, and implement solutions using Quadient Interactive, ensuring that credit documents are automated accurately and efficiently.
4. Business Decision Modelling: Build decision models using Signaview.
5. Set up Credit documents that are compatible with DocuSign.
6. Quality Assurance: Conduct thorough testing and quality assurance of the automated documents to validate correctness and reliability.
7. Cross-Functional Collaboration: Work closely with cross-functional teams, including business analysts, software developers, and product managers, to integrate document automation into lending product workflows.
8. Stakeholder Engagement: Maintain open and effective communication with various stakeholders, providing updates on project progress, addressing concerns, and incorporating feedback.
9. Agile Methodology: Work in an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives to continuously improve project delivery.
10. Documentation: Create and maintain documentation for the automated document processes, ensuring that all processes are well-documented for future reference.
11. Issue Tracking: Utilize tools such as Jira to track and manage project tasks, issues, and user stories, ensuring that the project remains on schedule and within scope.
12. Troubleshooting: Identify and resolve any issues or challenges that arise during the development and implementation of automated documents.
13. Knowledge Sharing: Share expertise and knowledge with team members, promoting a culture of continuous learning and improvement.

Required Qualifications, skills and capabilities:

• Bachelor's degree in a related field
• Experience in Quadient Interactive and Designer development or any of the Customer Communication Management (CCM) tools.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills.
• Detail-oriented and committed to delivering high-quality solutions.
• Ability to work independently and as part of a team.

Preferred Qualifications, skills and capabilities:

• Experience working with Signaview, specifically Decision as a Service (DaaS)
• Exposure to Docusign application.
• Exposure to loan documentation processes.