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About the Role:You Will:
- You will report to your direct manager that is based in the APAC region and work global peers- Work in a fast evolving environment
- Conduct objective, unbiased, evidenced-based investigations
- BA/BS degree or Associate's degree or applicable work experience
- 3+ years experience working within Customer Experience, Tech support or Trust and Safety field specifically on an operations team
- Demonstrated experience with and delivery of exceptional customer experiences and a customer-first attitude
- Resilient to offensive or disturbing behavior, language, and content
- Data-driven approach to execution
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