Airbnb Learning Program Manager 

United States 

424492196

A Typical Day:

• Work in close partnership with Learning Managers and leadership teams to drive and implement learning programs
• Facilitate conversations between teams, move process forward, find resources, create communications, raise concerns to decision-makers early and resolve open issues that prevent progress
• Drive planning meetings and initiate meaningful conversations – leading weekly meetings with cross-functional teams to influence and ensure key deliverables are on track
• Develop a strategy for keeping all relevant teams and stakeholders up to date and aware of project/program launches
• Manage program documentation & deliverables such as the program surveys, timelines and communication plans
• Manage relationships with external partners, including completing statements of work, vendor onboarding, managing budget, and proactive review of vendor quality
• Manage course offerings within our learning management system (LMS)
• Manage LMS reports and draw insights based on course analytics and participant feedback

Your Expertise:

• Minimum 8-10 years experience managing moderate to large sized projects/programs in Learning or HR from initiation to launch
• Experience managing programs that include both internal and external contributors
• Exceptional leadership, priority management, meeting facilitation, and organizational skills
• Data driven, can do attitude, strategic thinker and passion for new learning products and solutions
• Comfortable with ambiguity and role-model assuming positive intent and driving to make an impact
• Experience building relationships and collaborating across a geographically dispersed team
• Ability to thrive in a fast-paced, dynamic and ever changing environment
• Expertise in using program management tools such as Asana, Jira, Smartsheets, etc.
• 2+ years of LMS experience (Intellum, Cornerstone, etc.)
• Pays attention to both details and macro-level outcomes
• Strong situational awareness and critical thinking skills
• Bachelor’s degree and advanced degree desirable
• Scrum (CSM) certification preferred