Wells Fargo Senior Systems Operations Engineer 

United States, California, Concord 

424304083

In this role, you will:

• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Determine the impact of changes made to existing hardware, software, and schedules
• Audit complex critical systems delivery for business processes
• Reduce the impact of application and infrastructure failures on business delivery
• Present recommendations for resolving more complex situations
• Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards
• Work as an internal consultant regarding use of tools and processes

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 4+ years of Exchange (2016/2019)/Exchange Online/Outlook administrative experience
• 2+years of Intune/Mobility administrative support (iOS/Android/MDM, Intune).
• 4+ years of Microsoft Teams support.
• Windows/Citrix Xen Server Administration.
• Endpoint advanced Support Administration.

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Systems Engineering, and Technology Architecture, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge of IntuneAdministration/Support(MDP, Intune, BES support, Android/iOS Support, MFA)
• Knowledge of Microsoft Teams (desktop/mobile support, troubleshooting with Microsoft complex related Teams related issues, to administration of polices)
• ExchangeAdministration/Support
• Azure Support
• Active Directory Users and Computers
• ZIXadministration/support
• M365 Application Support
• Knowledge of using ServiceNow as the Ticket Tracking System.
• Knowledge Base articlescomposition/maintenanceof documents
• PowerShell scripting
• SharePoint Administration support
• OneDrive Administration support
• Remote Assistance
• AZ900 or MS900 Certified.
• Automation experience and or knowledge of AI.

Job Expectations:

• This position is not eligible for Visa sponsorship
• Telecommuting is not an option for this position
• This position offers a hybrid work schedule (3 days in the office)
• Relocation assistance is not available for this position
• Ability to work 40hrs with occasional overtime work
• Ability to travel 10% of the time
  

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.