In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Bachelor's/ Master’s degree in computer science or equivalent
- 6+ yrs of hands-on IT experience in Supporting Complex Windows/Linux environment web-based Java/.NET enterprise applications.
- Writing SQL Queries for fault diagnostics, resolution or Change controls
- Production Application Support including customer issues investigation and resolution.
- Should be able to handle Change Requests and be able to deploy the application inProduction/non-productionenvironments.
- A good working knowledge of Application servers and shell scripting
- A good working knowledge of Window servers and Informatica
- Should have worked on configuring monitoring tools for cloud applications and non-cloud applications
- Should have good knowledge in Autosys
Job Expectations:
- Site Reliability Engineer Responsibilities
- Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
- Good knowledge on observability tools, telemetry, CICD pipeline, Incident management which includes blameless PM and RCA
- Hands on experience for APPD, APM, thousand eyes & grafana, prometheus
- Partner with development teams to improve services through rigorous testing and release procedures
- Participate in system design consulting, platform management, and capacity planning
- Create sustainable systems and services through automation and uplifts
- Balance feature development speed and reliability with well-defined service-level objectives
- Excellent verbal and written communication skills and ability to communicate with US partners directly
- Excellent problem solving and analytical skills including debugging skills
- Participating in testing and updating the business continuity plan
- The flexibility to work in ad-hoc shifts when required.
- Support coverage during weekends
- The ability to understand team dynamics and use interpersonal skills and personal judgment to achieve goals
- Should have good understanding in ServiceNow
18 Sep 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.