Microsoft Site Reliability Engineer 

Taiwan, Taoyuan City 

424013208

Required/Minimum Qualifications:

• Bachelor's Degree in Computer Scienceor related technical field AND 2+years technicalengineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

• 1+ years of expertise in Automation, System Administration, IAM, Networking - implementation and troubleshooting.

• 1+ years of experience with Automation and Development.

• 1+ years of Incident Management and customer Relationship management.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specializedsecurityscreenings:
  • Microsot Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter
  • Citizenship& Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.

• Experience in technical architecture, consulting, automation design, and implementation.
• Skilled in automation engineering, process automation, and technical certification/testing.
• Proficient in software engineering, device testing, network engineering, and systems administration. Knowledge of CI/CD pipelines, version control, and scripting languages (Python, PowerShell, JavaScript). Experience with APIs and third-party system integration.
• Proficiency in testing, automating processes, and managing software updates.
• Strong sense of personal ownership, accountability, and ability to meet deadlines.
• Passion for laptop hardware, penetration testing, and security protocols.
• Experience in cyber security and risk awareness.
• Awareness and implementation of security measures in testing and deployment.
• Ability to troubleshoot complex Device, network and cloud issues.
• Understanding of OS concepts, imaging, virtualization, and certificate services.
• Ability to convey complex technical concepts to non-technical stakeholders.
• Experience with OEM relationships, SKU selection, pricing, and supply chain management.
• Proficiency in testing, automating processes, and managing software updates.
• Ability to work with vendors for service delivery and software updates.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until March 12, 2025.

• Collaborate with Architects and SAS Organizations: Gather requirements for OEMs, test laptop models, and ensure they meet SAS/SAW standards.
• Device Testing and Automation: Lead testing and automating processes for SAS/SAW compliance and security.
• Software Development and Management: Develop, Automate, manage, and update software for SAS services.
• Incident Response and Management: Lead incident responses, perform root-cause analysis, and implement post-incident improvements.
• Own, triage, and resolve production issues with a focus on communication, learning, and sharing.
• Reliability Management: Drive reliability and performance across services by proactively monitoring, alerting, and automating processes.
• Collaborate with engineering teams to build tools and processes that reinforce reliability.
• Security Awareness: Implement security measures and ensure compliance with security policies.
• Cross-Functional Collaboration: Work with teams to standardize laptops and ensure smooth operations.
• Performance Review and Improvement: Review system/service performance, identify improvement areas, and enhance user experience.
• Customer and Stakeholder Communication: Communicate effectively with customers and stakeholders.
• Upholding Organizational Culture and Values: Promote and uphold organizational culture and values, exercising cross-team cooperation and influence.
• Embody our