IBM ServiceNow Architect 

Singapore, Singapore 

422978256

Qualifications

• Degree in Computer Science, Software Engineering or equivalent
• More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role
• Success driving complex issues through analysis and resolution
• Large program experience leading end-to-end architecture and design
• Cloud application technology experience
• Experience helping customers deploy and see the value of the products they have purchased.
• Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows and Creator Workflows in projects over multiple towers
• Comprehensive experience in at least 3 of these modules: ServiceNow ITSM, CSM, ITOM/ITAM, SPM, IRM and SecOps

Required Technical and Professional Expertise

• Development experience in ServiceNow Platform features not limited to this list such as Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON
• Extensive knowledge of two or more Front End Technologies: HTML, JavaScript, CSS, XML
• High level of expertise in multiple system environments
• Provide advisory to clients on ServiceNow Customer Journey with ServiceNow as their Enterprise Service Management Platform
• Extensive experiences in deploying ServiceNow ITSM aligned with ServiceNow Best Practises
• Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions
• Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision.
• Drive product adoption of customer’s ServiceNow investments
• Manage technical governance, and a delivery operating model and governance

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