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What you will be doing:
You will partner with our global culinary team and your local site manager to strategically train, develop, innovate, and cultivate a guest experience for our global food program in a large campus environment with oursub-contractors/businesspartners to engage and align with our company philosophy, and core values.
Responsible for creating a positive employee experience as it relates to our food offerings and catering; by promoting food quality, variety in our menus, and exceptional customer service.
Ensure the organization is delivering excellence in all aspects of café operations while identifying innovative and creative services and solutions for our foodprograms.
Accountable for building a team environment where our food service provider and supporting suppliers of choice drive for customer satisfaction while balancing operational efficiency of our foodprograms.
Partner with food and beverage supplier to ensure efficient daily operations, hold team accountable for the highest food safety/quality standards and servicestandards.
Oversee vendors successful daily support of café operations and breakroomservices.
Review and analyze P/L statements to ensure overall costs, subsidy, catering cost, and food operations are best in class.
Report on food cost and provide forecast as vital to key team members.
Establish a strong rapport with main customer base, executive briefing staff, and executive admins to understand catering servicerequirements.
Collaborate with internal teams to support the development and introduction of new catering menuopportunities.
Manage and lead the delivery of highly visible events hosted in ourfacility.
Build and establish key performance metrics, and key performance indicators, conduct and host Quarterly Business Reviews.
What we need to see:
Qualifications include, but are not limited to the following:
Associate degree or bachelor's degree in hospitality management, business administration, or a related fieldpreferred.
Minimum of 5+ years' experience in food service management, with a focus on vendor management and customer service.
2+years of strong leadership skills with the ability to motivate and mentor staff.
Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of theorganization.
Diligent approach with a dedication to quality assurance and continuousimprovement.
Knowledge of food safety regulations and industry standardprocesses.
Proficiency in budgeting and financial analysis.
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